Because we hand make every item especially for you, no refunds are allowed.
If you received an item that is misspelled (which is at no fault to Pocketful of Posies), a $10 fee to fix, if possible, will be charged. If your item is misspelled (which is our fault), we will make it right and correct it.
If anything at all is incorrect with your order, please reach out! While I do everything in my favor to make sure your order is 100% correct, I am also human.